Privacy Policy

Effective Date: March 4, 2026

Company: LLC “Minu Payment Solutions”

1. General Provisions

This Privacy Policy describes what personal data is collected by the mobile application “Sales Agent POS & Loan Management” (MinuPlus KG), how it is used, stored, and protected.

The application is intended for the registration and identification of clients who wish to connect a POS terminal to accept payments as part of the services provided by LLC “Minu Payment Solutions”.

By using the application, the user confirms their consent to the processing of their personal data in accordance with this Policy.

2. What Data We Collect

To register a user and connect a POS terminal, the application may collect the following categories of data.

2.1 Personal Data

We may request:

• Full name
• Date of birth
• Passport details
• Passport photograph
• Tax Identification Number (TIN)
• Phone number
• Residential address

This data is used for user identification and compliance with legal requirements.

2.2 Business Information

To register a merchant location and connect a POS terminal, we may collect:

• Business name
• Business registration details
• Business TIN
• Business activity category
• Merchant location address
• Photo of the business or merchant location

2.3 Photos and Documents

The application may request access to the device camera to:

• Take photos of a passport
• Take photos of the business or merchant location
• Upload supporting documents

Photos are used exclusively for customer identification and verification of the provided information.

In addition, we may request:

• Location Data — precise or approximate location for verification of POS terminal installation.
• Device Information — device model, operating system, IMEI/UUID.

3. Purposes of Data Processing

We use personal data for the following purposes:

• User registration
• Customer identification
• Document verification
• POS terminal connection and servicing
• Fraud prevention
• Compliance with legal requirements
• Technical support
• Improving the performance and quality of the application

We do not use users’ personal data for sale or transfer to third parties for marketing purposes.

4. Data Sharing with Third Parties

We may share data with the following categories of organizations:

• Banking partners — for connecting and servicing POS terminals.
• Government authorities — when required by law.
• Technical service providers — cloud services, hosting providers, security systems.

Data is shared only to the extent necessary to provide services.

5. Data Retention

Users’ personal data is stored:

• Only for the period necessary to fulfill the purposes of processing
• In accordance with legal requirements
• On secure servers

After processing is completed, the data may be deleted or anonymized.

6. Data Protection

We take reasonable technical and organizational measures to protect users’ personal data, including:

• Use of PCI DSS standards
• Data encryption
• Access control systems
• Secure servers
• Security monitoring systems

Despite these measures, no method of data transmission over the Internet can guarantee absolute security.

7. Application Permissions

• Camera — used to photograph documents and business locations.
• File / gallery access — used to upload documents.
• Internet access — used for data transmission and application services.

These permissions are used exclusively for the functionality of the application.

8. User Rights

The user has the right to:

• Obtain information about their personal data
• Request correction of inaccurate data
• Request deletion of data (where permitted by law)
• Withdraw consent to data processing

To exercise these rights, users may contact us using the details below.

9. Children’s Privacy

The application is not intended for use by persons under the age of 18.

We do not knowingly collect personal data from minors.

10. Changes to the Privacy Policy

We may periodically update this Privacy Policy.

In the event of significant changes, the updated version will be published:

• On our website
• Or within the application

11. Contact Information

Address: 110 Toktogul Street, Bishkek, Kyrgyz Republic
Support phone: 2069
Email: contact@minu.kg